Customer Support Executive

1 - 2 Years

Mumbai


Job Description

Your Responsibilities:
 To be the basic point of contact for customers’ queries, requests and feedback over the
phone, on the company’s chat platform and on WhatsApp
 To ensure that no customer is left behind - all customers’ queries are investigated and
resolved, escalating issues when appropriate
Who You Are:
 6 month- 2 years of experience in a customer service setting
 Outstanding communication (written and oral) in English
 Great interpersonal skills
 Comfortable in engaging customers on the phone and chat (good typing speed).
 Highly self-motivated multi-tasker who adapts quickly to new processes
 At ease navigating through different computer software packages and systems
Work Conditions:
 Days / week: 6
 Tentative Working Hours: 12 hours

Salary 4 Lac To 5 Lac 50 Thousand P.A.
Industry Fresher / Trainee
Work Experience 1 - 2 Years
Qualification Higher Secondary

Key Skills

Customer Relationship Executive

Company Profile

Company Name

instafrsh

About Company instafrsh is a hyper-local marketplace that makes buying from your favourite neighbourhood stores easy & convenient. With a few taps on the smartphone, our consumers get fresh fruits & vegetables, dairy products and bread delivered to their front-doors from the sellers they have always known. Customer satisfaction and delight are the key drivers for Instafrsh. instafrsh's co-founders have previously run foodpanda India and held senior leadership positions
Email ID ankitaz2plus@gmail.com