Job openings for crm manager in kolkata

Job Openings for 30 Manager CRR AND CRM Jobs with minimum 1 Year Experience in Kolkata, West Bengal,Building and maintaining strong engagement with existing customer, to increase sales, having Educational qualification of : M.B.A/PGDM with Good knowledge in Building and maintaining strong engagement with existing customer, to increase sales etc.

 Building and maintaining strong engagement with existingcustomer, to increase sales and lifetime value.
 Design and implement Customer Retention Strategy and Programs for Retention activity.
 Responsible for performance & optimization of all plans and strategies for developing business and achieving the company’s sales goals.
 Preparing and managing monthly, quarterly, and annual budgets for the Sales Team.
 Manage customer segmentation and set KPI’s accordingly.
 Collaborating with customer to understand their business needs and objectives. Profiling customer-centric data.
 Identify opportunities to grow the database, in key customer segments.
 Effectively communicate the product value through presentations and proposals.
 Manage the customer communication programs across multiple mediums, tracking and measuring performance and impact.
 Understand Geography and Industry specific landscapes and trends.
 Assists in the development of the sales plan. Prepares forecasts and KPI reporting for upper management for use in organizational planning, financial forecasting, budget setting and strategic planning.
 Ensuring the production of regular reports on Business KPI performance.
 Provide full visibility into the sales pipeline at every stage of development.
 Daily Calendar planning for day’s events.
 Coordinating with customer for repeat order/ order revision/ price revision/delivery schedule confirmation / new development etc.
 Sharing proforma invoices to customer for order processing.
 Preparing PO on behalf of customers as and when required.
 Sales order management in SFDC for assigned customers.

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