Job openings for operations associate in delhi

We are looking for an Operations Executive (OE) to oversee the entire operations and functioning of
School Health Clinics in the target schools under the project. The OE will report to the Project Manager (PM) and the Senior Project Associate (SPA) while working under the supervision of the PMU and ngo.

The OE will be responsible for the smooth and swift delivery of services in the school clinics, firefighting ground level issues on a daily basis, deriving learnings from every glitch and gap and creating the pathway for sustainable expansion of the project. Their scope of work will range from creating and reviewing reports, supporting in monitoring and evaluation, facilitating stakeholder management and coordination and ensuring the proper supply and stock of resources in SHCs.

Role and Responsibilities –

Reviewing procurement lists, medicines and equipment and getting it delivered by relevant stakeholders.
Monitoring supply chain and logistics, and ensuring processes and tasks are carried out efficiently
Acting as the nodal officer for reporting grievances related to medicines, equipments, SHC infrastructure, and other basic amenities related to SHCs
Timely redressal of all such grievances and escalation/de-escalation of issues to higher level authorities
Scheduling feedback sessions within schools for rapport building and better service delivery.
Assessing feedback by the staff members and using your creativity to establish, improve, and refine services
Support to organize review meetings, supervisions, and training for the project staff.
Facilitating employee grievance redressal with HR executive.
Ensuring that school level issues are addressed by timely involvement of HoS and DoE as and when required.
Collation and review of monthly staff reports.
Supporting Project Associate in creating meeting notes, minutes, agendas, meeting summaries, memos, and other report materials, as may be required, in a timely

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