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Address :

310, CR Avenue, Girish Park, Metro , Kolkata West Bengal ( Pin Code: 700006), India , Kolkata West Bengal ( Pin Code: 700006), India

Phone : 91-33-40081544

Mobile : 9230532520/9038022102

Fax : 91-33-40081544

Call Us : 08048055684

Email ID : hrz2pluskol@gmail.com


Senior Technical Consultant – Security

Home • Senior Technical Consultant – Security

» VACANCY DETAILS

Job Title : Senior Technical Consultant – Security
Gender Preference : Any
Number Of Vacancy : 5
Industry Area : IT Software - Network Administration, Security
Key Skills : Technical Consultation, Operation Management
Qualification : Other Bachelor Degree
Salary (Per Annum) : 6 Lac To 12 Lac
Work Experience : 5 - 10 Years
Job Requirement : Report to Program Manager/operations Manager.
should Identify, Troubleshoot and Resolve Any Hardware, Software or Configuration Related Incidents Observed On Any Equipment Across Customer Network. if Any Service Impacting Incident is Not Resolved Within One (1) Hour, Then It Will Be Ensured that Concerned Oem Engineer is Available On-site At Customer Central Location
responsible for Preparing Method of Procedure for Any Configuration Changes, and Executing Any Configuration Changes as Approved By Customer
responsible for Leading Any Planned Scheduled Maintenance Activities.
should Be Able to Lead Any Incident Calls with Oem Technical Support and Provide Any Inputs Required for Restoration.
key Spoc for Incident , Problem & Change Management
resolve Customer Escalations
ensure Service Delivery as per Agreed Sow / Sla
assist Manager in Monthly Dashboards / Service Level Parameters
mentor & Hand Hold L1 Teams and Enhance Their Performance
act as a Key Spoc for L2 & L3 Incidents
take Initiatives in Learning & Evaluating New Network Technology & Tools
prepare Rca for Sev1 Incidents
process / Procedure /documentation Preparation for Existing and Upcoming Environment.


» JOB LOCATION

Job Country : India
Job State / U.T. : Maharashtra
Job City : Nagpur, Navi Mumbai


» COMPANY PROFILE

Company Name : Reputed Client of Z2plus Placement & Security Agency Pvt. Ltd.
About Company : Reputed Client of Z2plus Placement & Security Agency Pvt. Ltd.


» CONTACT DETAILS

Contact Person : Shiv Bahadur Singh
Address : 310, CR Avenue, Girish Park, Metro , Kolkata West Bengal ( Pin Code: 700006), India
Mobile : 9230532520
Email ID : hrz2pluskol@gmail.com